Customer Reviews & Stories for A-Team Auto Care in Iowa City, IA

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Customer Reviews & Stories

Thomas Fast is the most honest mechanic I've ever met. He explains to me what's wrong with my car in language I can understand, and he doesn't talk down to me. He understands that I'm on a tight budget and helps me understand what has to be done now, versus things that can wait. He's conscientious and charges reasonable rates. I took a wild guess in the survey below for what his hourly labor charge is. I don't know what it comes to in terms of a per hour charge, but he doesn't gouge you. And I can always count on the work being done right. I'd recommend Thomas Fast and A Team Auto Care to anyone.

- Phil, 07/21/2012

"The customer service was so friendly and out going. They thoroughly explained to me everything that was wrong and all my options and it was all fixed it in a very timely manner. I even got a WARRANTY!!!!!! I have never been offered that unless i paid a million $ at a dealership mechanic."

- Craig 01/16/2012

My vehicle, carrying my family and a lot of our "stuff" , moving from Arizona to Massachusetts in the summer of 2010 broke down near Iowa City. The moving van was heading independently to Massachusetts. The owner of the shop we ultimately reached(Thomas Fast at A-Team Auto Care) not only repaired my car, but invited me and my family (three young children) to his home for a pasta meal (he too has three young children); he also researched the motel options for me while we waited two days for the necessary parts to arrive to fix my car. I never expected (or have received, for that matter) such thoughtful attention. To tell you all the truth, I have a feeling that this guy is so treat-your-customer-right- oriented that he may have a hard time making it in a commercial world where you have to be hard-nosed mean. He's a Quaker, and started up business a couple of years ago, he told me, convinced that if he does a good job, helps people who need help, and charges a fair price for fair work done, that not only only he but also his customers and his family will come out on top in the end. This was a small garage in a small town....I wish this kind of ethic could guide us all.

- Anonymous 09/13/2010